June 1, 2012
FCG Facilitates Dakota Supply Group’s “Deliver on the Promise” Team
Dakota Supply Group, a 20 branch location electrical, plumbing, & hvac distributor in North Dakota, South Dakota & Minnesota, has...
May 29, 2012
Best-In-Class Rep Advisory Councils
Best-In-Class Rep Advisory Council members report following: Earlier this year Tom O’Connor of Farmington Consulting Group facilitated our initial rep...
May 1, 2012
FCG to Conduct Customer Satisfaction Survey for W.A. Roosevelt
FCG is conducting a Customer Satisfaction Survey for W.A. Roosevelt. W.A. Roosevelt is an electrical, plumbing, & HVAC distributor based...
April 3, 2012
Three Manufacturers Representatives Hire FCG as their Strategic Planning Partner
Burrus & Mathews (Irving, TX), Healy Mattos (Hayward, CA), and ElectroTech (Minneapolis, MN) have each engaged FCG to facilitate their...
March 16, 2012
Dakota Supply Group Calls on FCG to Conduct its Customer Satisfaction Survey for the 3rd Consecutive Year
Dakota Supply Group, a 15-branch location distributor in North Dakota, South Dakota & Minnesota, has retained FCG to conduct its...
February 6, 2012
FCG Facilitates North Coast Electric’s Deliver on the Promise Team
North Coast Electric, a 30+ branch location electrical distributor in Washington, Oregon, Idaho, & Alaska, has retained Tom O’Connor &...
February 1, 2012
FCG is retained jointly by WESCO and Philips to conduct Lamp & Ballasts Products Research Study
FCG was retained jointly by WESCO and Philips to accomplish an objective, deep-dive understanding of WESCO and Philips’ capabilities and...
January 24, 2012
FCG and NEMRA Launch the 2012 MRPAR Study
Now in its second year, MRPAR (The Manufacturers’ Representative Performance Analysis Report) is a financial reporting tool for electrical manufacturers’...
December 14, 2011
Leff Electric Becomes FCG’s Newest Client
Leff Electric is FCG’s newest client. FCG will be conducting a customer satisfaction survey for Leff in the early part...
December 8, 2011
Griffith Electric Calls on FCG to Conduct its Customer Satisfaction Survey for the Third Time
Griffith Electric Supply has called on FCG to conduct its 2012 Customer Satisfaction Survey. FCG previously conducted two customer satisfaction...
December 1, 2011
FCG Facilitates HESCO’s Deliver on the Promise Team
HESCO (Hartford Electric Supply) has retained Tom O’Connor & TJ O’Connor from FCG to faciliate a cross-functional customer service improvement...
November 11, 2011
Electric Supply Inc. Has FCG Conduct Customer Satisfaction Survey for Eleventh Consecutive Year
Electric Supply Inc. is an IMARK member out of Tampa, FL with a primary focus in the electrical construction, utility,...
November 1, 2011
Consolidated Supply Co. (CSCO) commissions FCG to conduct its 14th consecutive annual Customer Satisfaction Benchmarking Study
For the 14th consecutive year, Consolidated Supply Co. (CSCO) has selected FCG to conduct its annual customer satisfaction benchmarking survey....
October 20, 2011
Etna Supply Retains FCG to Conduct it’s 4th Annual Customer Satisfaction Survey
Etna Supply, a leading plumbing & heating distributor serving Michigan, Indiana, and Ohio has engaged FCG to conduct their 4th...
October 11, 2011
Van Meter Becomes FCG’s Newest Client
Van Meter Inc, an electrical distributor in Iowa, is now an FCG client. Van Meter recently retained FCG to conduct...
October 10, 2011
Wheatland Tube selects Tom O’Connor to Facilitate its Rep Advisory Council
Wheatland Tube selects Tom O’Connor to Facilitate its Rep Advisory Council. Wheatland Tube, a division of JMC Steel Group, is...
September 23, 2011
Industrial Supply Association selects Tom O’Connor as Keynote Speaker at 2011 IMR Summit: 21st Century Selling
Industrial Supply Association selects Tom O’Connor, FCG to be its keynote speaker at their 2011 IMR Summit: 21st Century Selling,...
September 16, 2011
Dallas Wholesale Builders Supply selects FCG as its Long-Term Strategy Partner
Dallas Wholesale Builders Supply and its subsidiary, DW Distribution which serves customers with millwork and building materials in Texas, New...