September 1, 2012
Fromm Electric Supply Becomes FCG’s Newest Client
Fromm Electric Supply has hired FCG to conduct its 2012 Customer Satisfaction Survey. Fromm Electric is headquartered in Reading, PA...
August 10, 2012
ILSCO Selects FCG Again for Market Research Study/Long-Term Strategy Facilitator
ILSCO, an electrical manufacturer of connectors and terminating devices has retained FCG to conduct a second consectuive market research study...
August 1, 2012
Cablofil/Legrand Retains FCG to Conduct Distributor Market Research
Cablofil, a manufacturer of wire basket and ladder cable trays, has retained FCG to conduct their second consecutive electrical distributor...
July 20, 2012
NEMRA selects FCG to conduct research study to understand CRM systems
The National Electrical Manufacturers Representative Association (NEMRA) and its affiliate the NEMRA Manufacturers Group (NMG) selects FCG to undertake a...
June 21, 2012
Legrand North America Selects Tom O’Connor to Facilitate their upcoming Distributor Advisory Council Meeting.
Legrand North America, a leading provider of products and systems for electrical installations and information networks, selected Tom O’Connor of...
June 11, 2012
Leff Electric Asks FCG to Facilitate “Deliver On the Promise” Team
FCG’s TJ O’Connor will be facilitating a “Deliver On the Promise” customer service improvement team for Leff Electric. Leff Electric...
June 1, 2012
FCG Facilitates Dakota Supply Group’s “Deliver on the Promise” Team
Dakota Supply Group, a 20 branch location electrical, plumbing, & hvac distributor in North Dakota, South Dakota & Minnesota, has...
May 29, 2012
Best-In-Class Rep Advisory Councils
Best-In-Class Rep Advisory Council members report following: Earlier this year Tom O’Connor of Farmington Consulting Group facilitated our initial rep...
May 1, 2012
FCG to Conduct Customer Satisfaction Survey for W.A. Roosevelt
FCG is conducting a Customer Satisfaction Survey for W.A. Roosevelt. W.A. Roosevelt is an electrical, plumbing, & HVAC distributor based...
April 3, 2012
Three Manufacturers Representatives Hire FCG as their Strategic Planning Partner
Burrus & Mathews (Irving, TX), Healy Mattos (Hayward, CA), and ElectroTech (Minneapolis, MN) have each engaged FCG to facilitate their...
March 16, 2012
Dakota Supply Group Calls on FCG to Conduct its Customer Satisfaction Survey for the 3rd Consecutive Year
Dakota Supply Group, a 15-branch location distributor in North Dakota, South Dakota & Minnesota, has retained FCG to conduct its...
February 6, 2012
FCG Facilitates North Coast Electric’s Deliver on the Promise Team
North Coast Electric, a 30+ branch location electrical distributor in Washington, Oregon, Idaho, & Alaska, has retained Tom O’Connor &...
February 1, 2012
FCG is retained jointly by WESCO and Philips to conduct Lamp & Ballasts Products Research Study
FCG was retained jointly by WESCO and Philips to accomplish an objective, deep-dive understanding of WESCO and Philips’ capabilities and...
January 24, 2012
FCG and NEMRA Launch the 2012 MRPAR Study
Now in its second year, MRPAR (The Manufacturers’ Representative Performance Analysis Report) is a financial reporting tool for electrical manufacturers’...
December 14, 2011
Leff Electric Becomes FCG’s Newest Client
Leff Electric is FCG’s newest client. FCG will be conducting a customer satisfaction survey for Leff in the early part...
December 8, 2011
Griffith Electric Calls on FCG to Conduct its Customer Satisfaction Survey for the Third Time
Griffith Electric Supply has called on FCG to conduct its 2012 Customer Satisfaction Survey. FCG previously conducted two customer satisfaction...
December 1, 2011
FCG Facilitates HESCO’s Deliver on the Promise Team
HESCO (Hartford Electric Supply) has retained Tom O’Connor & TJ O’Connor from FCG to faciliate a cross-functional customer service improvement...
November 11, 2011
Electric Supply Inc. Has FCG Conduct Customer Satisfaction Survey for Eleventh Consecutive Year
Electric Supply Inc. is an IMARK member out of Tampa, FL with a primary focus in the electrical construction, utility,...