FCG is currently conducting a Customer Satisfaction Survey for The Reynolds Company, an electrical and automation distributor in Texas and Louisiana.

For the 4th consecutive year FCG is conducting a National Voice of Contractor Survey for HARDI, the national industry association of HVAC/R Distributors. This annual survey that FCG conducts annually is aimed at gathering feedback from HVAC Contractors across the country on how distributors can improve and adapt their services to meet contractor needs.

TJ O’Connor will be presenting the findings of this year’s study at HARDI’s Annual Conference later this year.

For the 4th time going back to 2017, FCG is conducting a Customer Satisfaction Survey for Stanion Wholesale Electric, the premier electrical distributor in the state of Kansas.

HVAC Distributors, headquartered in Mount Joy, PA, has become FCG’s latest client by hiring the firm to conduct a Customer Satisfaction Survey. HVAC Distributors has 14 branch locations throughout Pennsylvania, Maryland and New York.

Werner Electric Supply, a longtime FCG client, has again called on the leading market research firm in the distribution industry to survey its customers. Werner is a distributor of electrical and automation products and services in the state of Wisconsin.

ASA (American Supply Association), the national association of Plumbing, PVF and Mechanical Distributors, has hired FCG to conduct a national Voice of Contractor Survey to gain insights for the industry on customer buying habits, business trends and expectations.

FCG is currently conducting both a Customer Satisfaction Survey and an Employee Satisfaction Survey for McPherson Oil, an oil and fuel distributor in the Southeast. FCG is also assisting McPherson Oil quarterly with their strategic planning and execution.

Lester Sales, an independent manufacturer’s representative of electrical products a longtime FCG client, has again called on the company to survey their market and gather competitive intelligence.

FCG President, TJ O’Connor, was named a speaker at NAED’s Lake Michigan Club Conference. TJ outlined different ways that distributors can maximize their digital investment to become more efficient and proactive through automating internal processes.

A to Z Sales, an independent manufacturer’s representative of HVAC/R products, has hired FCG to survey their distributors and facilitate a strategic planning session for their agency.

For the 10th time, FCG is conducting a Customer Satisfaction Survey for Dakota Supply Group (DSG). DSG is a distributor of electrical, plumbing, HVAC, and waterworks supplies with over 50 branch locations in the Midwest.

For the second time, FCG is conducting both a Customer Satisfaction Survey and an Employee Satisfaction Survey for General Plumbing Supply (GPS), a plumbing & HVAC distributor with 20 branch locations in New Jersey.

Legrand, an electrical wiring systems manufacturer, has called on FCG to conduct two market research project – one with electrical distributors on what creates meaningful partnerships between manufacturers and distributors – and another with lighting showroom reps on identifying growth opportunities in the showroom channel.

Cerrowire, an electrical wire & cable manufacturer, has retained FCG to conduct market research project with electrical distributors.

Meier Supply, an HVAC/R distributor headquartered in Binghamton, NY with 17 branch locations in upstate New York and Central Pennsylvania, has hired FCG to conduct a Customer Satisfaction Survey.

Hudson Technologies, the premier refrigerant reclaiming company, has retained FCG to conduct market research with HVAC/R contractors and distributors on their refrigerant recovery and reclaiming practices.

TJ O’Connor facilitated a rep advisory council for Legrand, an electrical wiring systems manufacturer.