ASA (American Supply Association), the national association of Plumbing, PVF and Mechanical Distributors, has hired FCG to conduct a national Voice of Contractor Survey to gain insights for the industry on customer buying habits, business trends and expectations.

FCG is currently conducting both a Customer Satisfaction Survey and an Employee Satisfaction Survey for McPherson Oil, an oil and fuel distributor in the Southeast. FCG is also assisting McPherson Oil quarterly with their strategic planning and execution.

Lester Sales, an independent manufacturer’s representative of electrical products a longtime FCG client, has again called on the company to survey their market and gather competitive intelligence.

FCG President, TJ O’Connor, was named a speaker at NAED’s Lake Michigan Club Conference. TJ outlined different ways that distributors can maximize their digital investment to become more efficient and proactive through automating internal processes.

A to Z Sales, an independent manufacturer’s representative of HVAC/R products, has hired FCG to survey their distributors and facilitate a strategic planning session for their agency.

For the 10th time, FCG is conducting a Customer Satisfaction Survey for Dakota Supply Group (DSG). DSG is a distributor of electrical, plumbing, HVAC, and waterworks supplies with over 50 branch locations in the Midwest.

For the second time, FCG is conducting both a Customer Satisfaction Survey and an Employee Satisfaction Survey for General Plumbing Supply (GPS), a plumbing & HVAC distributor with 20 branch locations in New Jersey.

Legrand, an electrical wiring systems manufacturer, has called on FCG to conduct two market research project – one with electrical distributors on what creates meaningful partnerships between manufacturers and distributors – and another with lighting showroom reps on identifying growth opportunities in the showroom channel.

Cerrowire, an electrical wire & cable manufacturer, has retained FCG to conduct market research project with electrical distributors.

Meier Supply, an HVAC/R distributor headquartered in Binghamton, NY with 17 branch locations in upstate New York and Central Pennsylvania, has hired FCG to conduct a Customer Satisfaction Survey.

Hudson Technologies, the premier refrigerant reclaiming company, has retained FCG to conduct market research with HVAC/R contractors and distributors on their refrigerant recovery and reclaiming practices.

TJ O’Connor facilitated a rep advisory council for Legrand, an electrical wiring systems manufacturer.

Shupe Carboni & Associates, an independent manufacturer’s representative of HVAC products, has hired FCG to survey their distributors and facilitate a strategic planning session for their agency.

FCG recently completed conducting a Vendor Survey for Locke Supply. FCG interviewed 123 of Locke Supplys’s manufacturers and rep agencies over the phone to gather their honest and candid feedback on the company.

Crescent Parts & Equipment, an HVAC/R distributor headquartered in St. Louis, with 17 branch location in Missouri, Iowa and Illinois, has hired FCG to conduct an Employee Satisfaction Survey.

FCG recent completed conducting an Employee Satisfaction for American Refrigeration Supplies (ARS). ARS is an HVAC/R distributor headquartered in Phoenix, AZ with 31 branch locations throughout Arizona, California, Nevada, New Mexico, and Virginia.

Affiliated Distributors (AD), the largest wholesale buying and marketing group in North America, has hired FCG to conduct its annual member and supplier engagement survey.

Hubbell is coming out with a new commercial wiring device technology and hired FCG to conduct product market research with electrical contractors.