Fissco Supply, an HVAC distributor with 13 branch locations throughout North, Central & East Texas, recently hired FCG to conduct a Customer Satisfaction Survey.

FCG President, TJ O’Connor, was named a speaker at NAED’s first ever Data Insights Conference. TJ spoke about how distributors and manufacturers can effectively gather and take action on customer feedback.

FCG recently completed conducting a Vendor Survey for Dakota Supply Group (DSG). FCG interviewed 169 of DSG’s manufacturers and rep agencies over the phone to gather their honest and candid feedback on the company. This is the second Vendor Survey that FCG has conducted for DSG.

Century A/C Supply, an HVAC distributor in the Houston metro area, has again hired FCG to conduct a Customer Satisfaction Survey.

For the second consecutive year, Heatcraft Refrigeration has retained FCG to conduct customer market research.

NAED (National Association of Electrical Distributors) selected FCG President, TJ O’Connor, as its keynote speaker at the 2022 NAED Missouri River Conference to present on how distributors can form deeper connections with their customers.

For the 20th time, FCG is conducting Electric Supply, Inc.’s annual Customer Satisfaction Survey. Electric Supply, Inc. is a distributor of electrical, utility and datacomm products in Florida.

FCG is conducting an Employee Satisfaction Survey for General Plumbing Supply, a plumbing distributor headquartered out of Edison, NJ.

McPherson Oil, an oil and fuel distributor in the Southeast, has hired FCG to assist their company with creating a 5-year strategic plan.

Hubbell, one of the premier manufacturers of electrical products, has partnered with FCG to conduct multiple market research projects to gain customer insights on several of their product offerings.

HARDI, the national association of HVAC/R distributors, has named TJ O’Connor as a speaker at their Focus Conference. TJ will be holding two sessions at the conference, speaking on how distributors can form deeper connections with their customers and also on how distributors can gather actionable customer feedback.

A/C Supply, an HVAC distributor in Louisiana and Mississippi, has become FCG’s newest client. A/C Supply hired FCG to conduct a Customer Satisfaction Survey for their company.

FCG recently conducted a market research study with electrical distributors for MRL, an electrical rep agency located in Minnesota, North Dakota and South Dakota.

Carlisle Hardcast, a manufacturer of duct sealants and adhesives, has retained FCG’s services to conduct a market research project with HVAC contractors.

Regal Rexnord, a manufacturer of HVAC motors, has retained FCG’s services to conduct a market research project with HVAC contractors and distributors.

In advance of acquiring two rep agencies in the Western Pennsylvania / West Virginia market, Lester Sales retained FCG to conduct a market research study with distributors in the area to gather market intelligence.

For the second time, FCG is conducting a Customer Satisfaction Survey for Locke Supply. Locke is a distributor of electrical, plumbing and HVAC supplies with over 100 branch locations throughout Oklahoma, Arkansas, Texas, Kansas & Missouri.

Famous Supply, a plumbing and HVAC distributor with over 30 branch locations in Ohio, Pennsylvania & West Virginia, has hired FCG to conduct a Customer Satisfaction Survey.