Crescent Parts & Equipment, an HVAC/R distributor headquartered in St. Louis, with 17 branch location in Missouri, Iowa and Illinois, has hired FCG to conduct an Employee Satisfaction Survey.

FCG recent completed conducting an Employee Satisfaction for American Refrigeration Supplies (ARS). ARS is an HVAC/R distributor headquartered in Phoenix, AZ with 31 branch locations throughout Arizona, California, Nevada, New Mexico, and Virginia.

Affiliated Distributors (AD), the largest wholesale buying and marketing group in North America, has hired FCG to conduct its annual member and supplier engagement survey.

Hubbell is coming out with a new commercial wiring device technology and hired FCG to conduct product market research with electrical contractors.

For the 25th consecutive year, FCG conducted a Customer Satisfaction Survey for Consolidated Supply, a plumbing and water works distributor in the Pacific Northwest.

 

FCG also conducted an Employee Satisfaction Survey for Consolidated Supply.

TJ O’Connor was a guest speaker at HARDI’s Annual Conference. FCG conducts an annual Voice of Contractor Survey in the HVAC distribution industry.

Fissco Supply, an HVAC distributor with 13 branch locations throughout North, Central & East Texas, recently hired FCG to conduct a Customer Satisfaction Survey.

FCG President, TJ O’Connor, was named a speaker at NAED’s first ever Data Insights Conference. TJ spoke about how distributors and manufacturers can effectively gather and take action on customer feedback.

FCG recently completed conducting a Vendor Survey for Dakota Supply Group (DSG). FCG interviewed 169 of DSG’s manufacturers and rep agencies over the phone to gather their honest and candid feedback on the company. This is the second Vendor Survey that FCG has conducted for DSG.

Century A/C Supply, an HVAC distributor in the Houston metro area, has again hired FCG to conduct a Customer Satisfaction Survey.

For the second consecutive year, Heatcraft Refrigeration has retained FCG to conduct customer market research.

NAED (National Association of Electrical Distributors) selected FCG President, TJ O’Connor, as its keynote speaker at the 2022 NAED Missouri River Conference to present on how distributors can form deeper connections with their customers.

For the 20th time, FCG is conducting Electric Supply, Inc.’s annual Customer Satisfaction Survey. Electric Supply, Inc. is a distributor of electrical, utility and datacomm products in Florida.

FCG is conducting an Employee Satisfaction Survey for General Plumbing Supply, a plumbing distributor headquartered out of Edison, NJ.

McPherson Oil, an oil and fuel distributor in the Southeast, has hired FCG to assist their company with creating a 5-year strategic plan.

Hubbell, one of the premier manufacturers of electrical products, has partnered with FCG to conduct multiple market research projects to gain customer insights on several of their product offerings.

HARDI, the national association of HVAC/R distributors, has named TJ O’Connor as a speaker at their Focus Conference. TJ will be holding two sessions at the conference, speaking on how distributors can form deeper connections with their customers and also on how distributors can gather actionable customer feedback.

A/C Supply, an HVAC distributor in Louisiana and Mississippi, has become FCG’s newest client. A/C Supply hired FCG to conduct a Customer Satisfaction Survey for their company.