Stanion Wholesale Electric Becomes FCG’s Newest Client
Stanion Wholesale Electric has retained FCG to conduct a Customer Satisfaction Survey.
Stanion is an electrical distributor with 17 branch locations throughout the state of Kansas and is a member of the AD buying group.
“We did a customer survey several years ago and thought it was time to do another one. We talked with TJ O’Connor of Farmington Consulting Group this year and decided to try their service. TJ worked closely with us throughout the entire process to ensure our success. Their survey results were much more detailed and actionable than anything we had done in the past. We received a complete company report, as well as individual branch reports. Our response rate was very high (48%) and we were presented with very thorough analysis. Based on our experience with Farmington Consulting Group, we endorse them as a quality organization and will certainly use them again.” Bill Keller & Dennis Guey, President & VP of Sales, Stanion Wholesale Electric